From first campaign to repeat order

The starting point

The O&M team of a major Iberian utility with a wind fleet in Spain was looking for an alternative to rope access for cleaning its turbines. The problem was not technical: it was that every machine meant four to five days of work at height, with the downtime and safety exposure attached.

What had to be resolved before touching a machine

Getting into the site of a major utility means clearing its contractor prequalification process: health and safety, insurance, audits and individual documentation for every pilot. That was completed before the first intervention.

It is the filter that keeps almost every drone operator out of these sites. The technology can be bought; the prequalification file is earned once and then reused with the next client.

The work

Full cleaning, blades and tower and nacelle, with drones flown from the ground by accredited pilots. One working day per turbine. Nobody at height at any point during the campaign.

Aviation permits and public liability cover handled by Eolinet, and before and after photographic evidence for every machine delivered to the client as part of the service.

The outcome

The campaign was delivered and invoiced. With the operational validation done, the same client placed an order for a second site in under three months.

It is the pattern any O&M manager will recognise: a first job gets repeated when the result holds up on site, not when the presentation is good.